Terms of service
Last updated August 2026
Who these terms cover
These terms apply to anyone using this website and to clients engaging RhyStart Technologies for design, development, or maintenance work. Where a signed proposal or contract says something different, that document takes precedence over this page.
Quotes and scope
We quote a fixed price against a written scope. That price holds for the work described in it. Requests outside the agreed scope are quoted separately and only start once you approve them in writing. A quote is valid for 30 days unless we state otherwise.
Payment
Projects run on a deposit followed by staged payments tied to agreed milestones. Invoices are due within 14 days of issue. We may pause work on overdue accounts after written notice. Retainer plans are billed monthly in advance and can be cancelled with 30 days notice.
Your responsibilities
Projects depend on you supplying content, brand assets, access to accounts, and timely feedback. Where a delay on your side pushes the schedule, the delivery date moves accordingly. You confirm that any content or assets you give us are yours to use.
Ownership of the work
On final payment, ownership of the custom code, designs, and content we produce for your project transfers to you. Repositories, domains, and hosting accounts are registered in your name. We keep ownership of our own pre-existing tools, libraries, and internal components, and grant you a perpetual licence to use them as part of your project.
Third-party software
Projects often use third-party platforms, themes, plugins, and services. Those remain governed by their own licences and terms, and any subscription costs are yours. We tell you which ones a project depends on before we build on them.
Confidentiality
We treat your business information, credentials, and unreleased plans as confidential and do not share them with anyone outside the project. We will sign your NDA before scoping if you need one.
Portfolio use
Unless you ask us not to, we may describe the work and show screenshots of the public parts of it as part of our portfolio. We never publish anything behind a login, and we never disclose commercial details without your permission.
Warranty and bug fixes
We fix defects in our work free of charge for 30 days after launch. That covers things that do not function as agreed. It does not cover new features, changes to scope, problems caused by edits made by others, or faults in third-party services.
Limitation of liability
Our liability for any claim connected with a project is limited to the fees you paid us for that project. We are not liable for lost profits, lost data, or other indirect losses. Nothing here limits liability that cannot be limited by law.
Cancellation
Either side can end a project in writing. You pay for work completed and costs committed up to that point, and we hand over what has been paid for. Deposits cover work already scheduled and are non-refundable.
Changes to these terms
We may update this page as our services change. The date at the top reflects the current version. Active projects continue under the terms agreed when the work started.
Getting in touch
Questions about these terms? Email info@rhystart.com.
This page is a starting template, not legal advice. Have a solicitor review it against the law that applies to RhyStart Technologies and the countries your clients are in before you rely on it.